Frequently Asked Questions
Quick answers to the most common questions. Can't find yours? Reach out directly.
We use high-quality solid wood and brushed aluminum for our frames. All prints are produced with archival inks on premium paper stock, ensuring vibrant colors that last for generations.
We prepare your order within 24-48 hours. Delivery within Cairo and Giza takes 2-3 business days, other governorates 3-5 business days.
Yes! We accept returns and exchanges within 14 days of receipt, provided the product is in its original condition. Custom-designed products (personalized designs) are non-returnable.
We offer a variety of sizes: 20×30 cm, 30×40 cm, 40×50 cm, 50×70 cm, and 60×90 cm. We can also produce custom sizes upon request.
Absolutely! We provide luxury gift wrapping for a small additional fee. It includes an elegant box and a personalized message card.
After customizing your frame, you can use your phone camera to preview the frame on your wall before purchasing. This feature works on most modern Android and iPhone devices.
Absolutely! That's the core of our service. Upload any image, edit it with our built-in editor, choose the frame and size, and we'll handle the rest.
We currently accept Cash on Delivery (COD) and bank transfers. We are working on adding electronic payment options soon.